Q: I purchased tickets but will no longer be able to attend. Can I get a refund or give my tickets to someone else?
A: All tickets are non-refundable, unless the event itself is cancelled. If you would like to have someone go in your stead, contact management or photocopy a picture of your ID over a note saying that you give the receiver permission to use your tickets. They can then show this to the door staff who will be happy to assist them.